Tom-Cin Metals, Inc.
In 1980, Tom-Cin Metals started out as a farm equipment sales, service, and repair shop in a 28-ft.-x-32-ft. garage. Today, the company provides high-quality parts and services for its customers in agriculture, truck manufacturing, and machinery manufacturing.
Headquartered in a 60,000-sq.-ft. manufacturing facility and office in Hortonville, WI, Tom-Cin Metals offers three pre-engineered bolted bin walls to choose from – baffle-style wall, corrugated-style wall, and double panel-style wall – each with different design characteristics to best fit the needs of the customer’s product and storage requirements. Along with its pre-engineered wall designs, Tom-Cin Metals also provides custom single or multiple welded bins, structures, microsystems, gates, and valves.
Grain Journal recently spoke with Mike Olk about the company’s successes and challenges.
As far as new stuff, we are looking at offering a new product line sometime in 2016. We plan to offer pre-engineered and custom leg bridges and catwalks. It’s still in the development stages and we are working on the details and final engineering.
There seems to be a lot of activity in the agricultural sector right now. There has been an increase in new feed mills and new bin additions going up.
We are also seeing quite a bit of activity with remodels and repair work being budgeted. We are also seeing more interest in utilizing our products for food grade applications.
Probably the biggest challenge we face would be scheduling. Once a timeline has been put in place for a project’s completion, getting the customer’s final approval for fabrication is critical in or to maintain the schedule.
What seems like a small change to the customer late in the design process can result in a lot of time to make those changes for us.
We are proud to be a made-in-the-USA, family-orientated company with great employees and customers.
Customer service is probably one of our stronger suits. We try to pay major attention to what customers are telling us. If something is wrong, or if they need assistance, or want something changed, we try to make sure that happens.
In 2013, we received ISO certification. We wanted to increase our focus on in-house quality and delivery. This helps us to continually look to improve both.
Reprinted from Grain Journal November/December 2015 Issue
